Shipping Policy

Processing Time
Our in-stock products typically ship within 2 business days. We ship out Monday -Friday with the exception of national holidays. Certain high-demand items require longer leads times and will often indicate that on the product page. 
Shipping Types

Our products are delivered via UPS, USPS, or FedEx to your delivery address via ground delivery. Packages may be delivered to your mailbox or on/near the front porch.

Standard Shipping
Items ship from our warehouse outside of Chicago, IL and typically arrive within 3-7 business days of receiving your order.  Some items may take longer, and items ordered together may not arrive in the same box.

Lost Shipments
On the rare occasion that a package goes missing in transit, our team will investigate the issue quickly to provide resolution. If package tracking shows the package as being lost and it is confirmed lost by the carrier, we will issue a full refund for the item including any shipping cost paid by the customer. If a package shows as delivered, a refund will not be provided. It is our customer's responsibility to ship to a secure location.

Undeliverable Packages
Should a package be returned due to the shipping address being undeliverable, the item can be reshipped using a correct address or the product cost will be refunded to the customer upon package return. Shipping cost will not be refunded in these instances.